Faqs

Who is SmartGuy®

SmartGuy® is the fastest growing directory and exclusive business referral network in the world, already managing over 11,000 city business networks worldwide. Developed to automate the growth of businesses, SmartGuy offers nine proprietary tools designed to quickly grow a business online and offline. Within as little as 2 minutes of signing up, SmartGuy® connect members with up to 1,500 other local referring businesses within each city, one per category, in an automated exclusive business referral network. SmartGuy then promotes them to the public.

What does it cost to join?

Starting January 1, 2019, SmartGuy® will be offering its tools via approved distributors for a low monthly price of between $29 and $49 USD per month (plus any international fees). The prices fluctuate based on the particular city and category selected. While you can still add your business for free, we will soon be removing free members from the site. Instead, we will focus our tools, technology and staff on growing the business of only one professional per category per city. If you are a entrepreneur, small business owner or other professional who realizes the massive opportunity to have SmartGuy® grow your business offline and online as the only professional in your city/category, we look forward to working with you...For more information, email info@SmartGuy.com.

What is the Article Widget?

The article widget is a proprietary tool provided to SmartGuy® members which enables them to use a code on their website to add streaming articles related to their industry. It is a well known fact that major search engines look for new and changing content when ranking websites. By adding it to your home page, you are not only providing more information for consumers and keeping them on your website longer, you might greatly increase your personal websites ranking.

Downloading the SmartGuy® "Best in Business" Badge

Once you log in, you are taken to your PROFESSIONAL PROFILE. From there, click the BUSINESS PROFILE link and you will see your business(es). From there, simply click the 3 vertical dots to the right of the business to access the badge HTML. You can adjust the size by changing the dimensions within the code. Questions? ask us in chat.

What is the SmartGuy Saver®?

The SmartGuySaver® is our proprietary consumer marketing flyer that is available online and marketed directly to local consumers. All Members are listed alphabetically according to their category. 

What is the purpose of the Smartguy® Group pages?

SmartGuy® group pages list all members by category. This is very valuable to professionals as it allows them to connect with other professionals within their industry. For example, the Accountants group includes over 1,500 accountants that can ask questions, share ideas or find solutions specific to their industry. 

How can I report a business with incorrect information?

Simply click the "Report a Problem" link on the SmartGuy® page

How accurate is the service businesses information?

SmartGuy® cannot guarantee that information listed on each service provider profile pages and on their web sites is 100% accurate. It is the responsibility of each service provider member to supply accurate information, and to keep his or her profile up to date. And it's the consumer's responsibility to validate that information by screening it. We care about our consumer members, and do not want them hindered by a false sense of security. Information and discounts  provided by service providers at the time of membership can change at any time and become obsolete. This is why we do not prescreen our service provider members. Consumers are encouraged to take the initiative. Before hiring any service provider, check out important information: current licensing, insurance, membership status in professional organizations, discounts, etc. and make sure that the information provided is still valid. 

Will SmartGuy cancel a member's status immediately upon receiving a complaint?

Feedback is critical to maintain the quality-control standards here at SmartGuy®. But, as with any grievance process, we know that there are always two sides to every story. Therefore, we evaluate each complaint from both sides; that of the service provider as well as the consumer. We are also aware and not naive to the fact that since each service category only allows for 1 professional, competitors might try to Report a Problem in an attempt to remove a competitor and apply for the service position. Many times though, an unpleasant experience is simply the result of a misunderstanding that can, in time, be worked out. We do, however, reserve the right to remove offending service professionals from our network when we notice a negative trend.

How do companies get on our database?

A service provider gets on the SmartGuy® list only after providing us with detailed information on their service.

What is your screening process for business?

To keep our services free to homeowners and consumers, our screening process is minimal. Service Providers and other professionals must have excellent ratings and are asked to provide accurate information, including some of the following: their years in business, office hours, company overview, etc. They are expected to keep information on their profile page updated. It has been our experience that pre-screening this type information gives homeowners a false sense of security. It would make them not question information found on provider profile pages and websites, even though that information might have changed since the time of initial membership.  By advising homeowners to verify member service professional's licensing, insurance, and references themselves, we enable them to make better hiring decisions. This helps homeowners have the peace of mind that the member service provider information is 100% accurate.

How can I get in touch with someone at SmartGuy?

You can reach a SmartGuy® representative through chat or by emailing info@SmartGuy.com 

What is the Privacy Policy?

At SmartGuy® we respect your privacy and take the responsibility of protecting the personal information that you share with us very seriously. For this reason, we are disclosing our privacy practices and the uses of the information that we gather. 

We will only ask you for personal information if we need it to provide the service you request. 

We will not release any personal identifying information about you without your consent. 

We will always give you the option to edit the information that you've provided to us or to have your personal information removed from our records. 

If you have questions about this Privacy Statement or believe that SmartGuy® has acted in a manner inconsistent with this statement, contact us at info@SmartGuy.com.  SmartGuy® reserves the right to amend this Privacy Statement at any time without notice, and only the current Privacy Statement may be deemed effective.