Find the Best Computer Service Repair in Raleigh NC Get Up and Running


Are you searching to find the best Computer Repair Company in Raleigh, NC in 2019?  You may be wondering where to find the best Computer Repair Services in the community of Raleigh near me? Many computer repair companies are near you, but how do you know who is the best? Will they take time and do it right or will they rush through all the steps needed to evaluate your needs for computing services to get to the next client? 

We have researched the Raleigh market, and have found the best Computer Repair Services. We also share a list of critical questions for you to ask your Computer Repair Service company.

SmartGuy® Best Computer Repair Services Company in Raleigh, North Carolina, is:

Nestor Vives
11448 US 70 Business Hwy W
Clayton, NC 27520

Smart Networks is a technology service company that provides Computer Repair along with Managed Information Technology (IT) services to businesses in the Raleigh-Durham, NC area. Our core value is to build strong working relationships with all our clients to ensure they have a reliable partner for their technology needs.

Our expert technicians support our myriad of services and tailor these services towards turning your IT environment into an asset instead of a drain on resources. 

Finding the right company to manage your IT department takes time, but when you take the time to research to find the right one, it will pay off in the end. 

When you start looking for a company to do any computer repair or manage your IT services, you may feel a little intimidated. It's easy to underestimate how small you may or may not know.  It’s not as easy as going to some online website and hiring a company based on reviews. 

This article will focus on the repair of Computers by Smart Networks.  Managing an IT department is challenging. When you need to find the right Professional IT Services company, Smart Networks can Manage your IT Department as well as fix your computers.  

The computers we buy today boast the newest technology and are faster than you could have imagined. But there will come a time when they will need a tune-up, or we run into a problem we can’t fix on ourselves. 

For the average person, computer repair can be very confusing. We get frustrated when something does not work as we expect.  Most people need computers for doing business or keeping in touch with family and friends. You don’t necessarily have to understand their inner workings to use the computer.  

Most of us are not a computer whiz. Therefore it might be hard for you to know if a company offering computer repair services are worthy of your business

That is why it is important to find the right trained professionals that have the education and experience to maintain and repair your computer. We have done the research for you and have found several things you should consider before deciding as to which company you employ. Here are some things to think about when it comes to finding the best Computer Repair Company in Raleigh. 

Here are a few questions to ask before hiring a Computer Repair Service company. 

Will you do a free evaluation of my Computer?
It is important for a small business or consumer seeking computer repair services. The vendor should offer free estimates for their work based on what you tell them the problem you are having. 

Where do you perform the actual work?
Today, Computer Repair businesses offer their services in different ways. You bring your computer into the shop, they will come to you, or they work on your computer remotely, thanks to the diagnostic tools and expert technicians available.  A good computer repair provider will offer both in-store and on-site services and remotely. 

How do you charge for services?
Most computer repair shops charge a flat rate or hourly. Some even have a monthly fee if you need them to do ‘monthly’ maintenance. It is an excellent way to budget for your computer maintenance.  Ask about their hourly rate and if there is a minimum charge too. You don’t want to exceed your budget. Just be sure to make sure you understand all the charges before you agree to have them work on your computer. 

Testimonies and reviews. What are customers saying?
The best place to find valid testimonies are on the Computer Repair companies website.  You can also search whether customers have left reviews elsewhere on the Internet as well.

Do you have a guarantee and warranty for parts? 
If problems recur following repair, you would want the computer service company to stand by their work.   A reliable computer repair service should offer both.

What is your privacy policy? 
The data on your computer is probably one of your most important assets. If you are a business or consumer, you do not want to lose any data. You don’t want to allow access to your computer without some assurances that your data will be safe and secure.  If a computer repair service can’t provide you with a privacy policy that you find satisfactory, it’s your duty to keep looking.

How long will it take to fix my computer? 
You need to start using your computer as soon as possible. The company that you select to do your computer repair service should not only provide an estimate for cost, but also time the computer will be fixed. 

Is the company easily accessible, and how do you contact them? 
When a company provides more comprehensive support, the better position it has to help you when problems arise. Better companies will be more accessible, up to the point of providing support around the clock.  Most Computer Repair companies use standard ways to communicate with their customers. i.e., Local phone number, Email, and Text.  Some Computer Repair Companies may offer some of the newer technologies, such as a unique 888# service. Ask about some of these tools. We have found the 888# services have a lot to offer, but they are not all created equal. With an 888#, the consumer can contact the company at any time of the day 24/7/365, which makes it easier for the consumer to reach the business to get their questions answered. 

Here are some features that these new 888# service companies can now offer for the consumer's convenience. 

  • 24 hour recorded information - tips on products and services, i.e., consumer tips, notifications, voicemail, fax-back, and more.
  • Instant Phone Capture – As a consumer, when you call the Computer Repair service, you want them to respond to you immediately. These new systems will know that you called and could even send you an SMS message to your cell and/or email. 
  • Dynamic Caller Options – As a consumer, you may need to talk to someone right away.  With the new 888# services, you can connect directly to your contact at the computer repair company. 
  • Instant Notification via SMS – As a consumer, you can be notified instantly via SMS or email by your contact person at the Computer Repair company. 

Finding the right Computer Repair Company will take time, but when you take the time to select them carefully, it will pay off in the long run. Just follow the steps above, and you’ll be well on your way to finding a Computer Repair company that be there for you when you need them.

More about our choice of Nestor Vives and SMART NETWORKS: 

Nestor Vives has been building Smart Networks for several years. He is continually looking for the best of the best computer professionals to help build his business. Nestor takes pride in doing things the right way. He provides high-touch customer service that enables him to help clients reach their goals and grow their companies. 

When you hire Smart Networks to work on your computer, you now your computer is in the hands of the most qualified technicians in the Raleigh area.

With their expanding customer base and new contracts coming on board, they are continually seeking new people to join their team. Nestor can offer you an amazing career, so if you think your skillset can help them continue to stay ahead of the competition, contact Nestor today.

Best Computer Repair Company in Raleigh