Our Commitment to Privacy
Information Provided to Match User with Contractors and Service Professionals
When you submit information to SmartGuy.com requesting our Services, you authorize us to share this information with our network of Contractors and Service Professionals (Contractors, Tradesmen, Architects, etc.) in order to try to provide the services you request. For example, when an approved member of our service professional network accepts a lead from a registered user, and that user indicates what personal information they are willing to share so that the Contractor or Service Professional can contact the user, such as telephone numbers and email addresses, that information is shared with our Contractors and Service Professionals who have accepted a service request lead. We may also post and publish users' Ratings and Reviews of Contractors' or Service Professionals' performance, as well as Feedbacks and Testimonials at our sole discretion.
Other Types of Information We May Collect
Through the use of cookie technology or otherwise, we may track and collect information about your computer and software when you visit our website. This information can include: (i) your IP address; (ii) domain server; (iii) type of computer; (iv) type of web browser; (v) access times; and (vi) referring websites addresses (collectively "Traffic Data"). Traffic Data is anonymous information that does not personally identify you. Traffic Data helps us to design and deliver the most user-friendly web pages, allows for constant improvement to our Website and enables us to best satisfy the needs of our users, customers and prospective customers.
In order for you to access the Services that we offer via our Website or otherwise, we may require you to provide us with information that personally identifies you, such as your name, mailing address, e-mail address and home and business telephone numbers ("Personally Identifiable Information"). If you communicate with us by e-mail, or otherwise complete online forms, surveys, or the like, any information provided in such communication may be collected as Personally Identifiable Information.
We employ cookie technology to store and sometimes track information about the users of our Website. We use both session cookies, which terminate when a user closes his browser, and persistent cookies, which remain on the user's computer until manually deleted. Most web browsers automatically accept cookies, but you can usually change your browser to prevent the browser from accepting the cookie.
What Are Cookies?
We may use third-party advertising companies to serve ads on our behalf and to monitor certain pages of our Website for the purpose of reporting web traffic, statistics, advertisement 'click-throughs', and/or other activities on our Site. These companies, which may include Google and Microsoft, Inc., may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.
Use of Log Files
We use log files like most standard website servers. This includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer our Website, track user's movement in the aggregate, and gather broad demographic information for aggregate use.
Uses and Sharing of Collected Information
We may use Personally Identifiable Information to send you information about SmartGuy.com and our Services, or promotional material from some of our business partners, or to contact you when necessary.
We may use Traffic Data to analyze trends, administer our Website, track the user's movement, and gather broad demographic information for aggregate use.
We may provide Traffic Data and/or other aggregate non-personally identifying information to third parties, including our affiliates and business partners.
Notwithstanding the foregoing, we may transfer, sell or assign information concerning your use of our Website, including without limitation, Personally Identifiable Information, to third parties, as a result of the sale, merger, consolidation, change in control, transfer of substantial assets, reorganization, liquidation of SmartGuy.com to a successor in interest or other reason we may designate.
When SmartGuy.com asks you for information, you are given the opportunity to "opt-out" of having your information used for purposes not directly related to our Site. For example, our service request form has an opt-out mechanism so users who submit a service request, but do not want any marketing material, can keep their email address off of our marketing lists.
Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by replying to "unsubscribe" in the email or send an email to us at firstname.lastname@example.org.
Third-party websites may contain links to our Website. Please be aware that we are not responsible for the privacy practices or the content of such other sites.
Our Website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices or the content of such other sites.
Our Website has security measures in place to protect the loss, misuse and alteration of the information under our control. We utilize encryption/security software to safeguard the confidentiality of the Personally Identifiable Information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Identifiable Information, we cannot ensure or warrant the security of any information you transmit to us or from our Website, and you do so at your own risk. Once we receive your transmission, we make reasonable efforts to ensure security on our systems.
Notification of Changes
Review and Make Changes to Personally Identifiable Information
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You must be at least 18 years old to use our Website. Our Website is not designed to attract children under the age of 18 and we will not knowingly collect, use or disclose Personally Identifiable Information about visitors under 18 years of age. If you are under 18 years of age, you can use the Services offered on our Website only in conjunction with your parents or guardians.